Customer Reviews

Based on 1421 reviews
85%
(1209)
14%
(204)
0%
(4)
0%
(2)
0%
(2)
Wanted to love it

Im so bummed I just spent $200 on this. I wanted to upgrade my new camper van from the plastic wide screw cap coffee jar I had been using in my tent, but I missed it!

The Boxio canister was awkward to take out to empty and it really stinks while it sits in the van overnight unless I swap the plug and thats another pain in the butt to do constantly. Theres no way I want to take a poop in there (!) but I primarily got it for midnight pees.

I did like the firm base to sit upon and the general unassuming box design but overall, pretty disappointed...

Hi Al,

thank you for your honest feedback—we’re really sorry to hear that the BOXIO didn’t meet your expectations. We understand your concerns and know how important comfort and practicality are, especially in a camper van setup. We're glad to hear you appreciated the sturdy base and discreet design, even if other aspects didn’t work as well for you. If you have any questions or need help, feel free to reach out directly to our support team—we’re happy to assist you.

Best regards from Rostock!
Your BOXIO Team

Great product

Perfect little sink for off grid camping and no power. Easy to assemble and works well

Would like clearer instructions. But good enough

Hi Mike,

thank you for your great review! We're happy to hear that you’re enjoying the sink and that it’s working well for your off-grid adventures. Thanks also for your feedback about the instructions — we’ll definitely take that into account for future improvements. If you have any questions, feel free to reach out anytime!

Best regards from Rostock!
Your BOXIO Team

Boxio starter kit

I am very pleased with the Boxio. It works perfectly, assembles easily, and is lightweight and still very stable.

Hi Valerie,

thank you so much for your fantastic review! We're really happy to hear that you're pleased with your BOXIO Starter Kit and that it’s working perfectly for you. Great to know you found it easy to assemble, lightweight, and stable. If you ever have any questions, we’re always here to help!

Best regards from Rostock!
Your BOXIO Team

It’s smaller than i thought but big enough for me. I’ve only used the front section so far. Im planning to get a stick and a bottle of vinegar to help it go down. The biobags had a manufacturing defect that prevented them from opening without putting a small hole in them. They were readily replaced by Boxio though, I’m yet to check the replacements. All good otherwise. Thanks

Produit de grande qualité et service à la clientèle impeccable! Très contente et fière de mon achat! Merci beaucoup!

Need to improve the manual instructions. The product is good, though.

Just a good part time sink.

I was really hoping for a full time wash system. But it's just a little too limiting. You have to be very careful when washing, and the sink isn't really deep enough. Tough to dip larger items in the sink. It was OK, but it will never be my full time sink.

Hi Damon,

thank you for your honest review and for sharing your experience with the sink. We’re sorry to hear it didn’t fully meet your expectations for full-time use, but we appreciate your feedback. If you have any questions or ideas, feel free to reach out to us anytime.

Best regards from Rostock!
Your BOXIO Team

Slips off

The cushion looks nice and is made of nice material. It doesn't really "stay on" because there's nothing to hold it in place. When I'm driving, I just take it off.

Hi Kat,

thank you for your review and your honest feedback! We're glad you like the look and material of the cushion. We understand your point about it slipping off and appreciate you sharing your experience—this kind of input helps us. If you have any questions or need assistance, feel free to reach out anytime.

Best regards from Rostock!
Your BOXIO Team

Exactly what we were looking for

This is an amazing product. Light weight, easy to use and extremely functional. Absolutely love it

Hi Toby,

thank you so much for your fantastic review! We're thrilled to hear that BOXIO is exactly what you were looking for and that you love how lightweight, easy to use, and functional it is. If you ever have any questions or need support, feel free to reach out!

Best regards from Rostock!
Your BOXIO Team

Bags sized just right

I debated getting bags from Costco then decided to give these a try. They are just the right size for the poop container with enough length to close when "full" and not make a mess. Thanks.

Hi Catherine,

thank you for your great review! We're glad you gave our bags a try and even happier to hear they’re the perfect fit for your poop container—clean and easy, just how it should be. If you ever have any questions or need anything else, feel free to reach out!

Best regards from Rostock!
Your BOXIO Team

Camping experience

We used the boxio for the first time after using chemical toilets for years! Zero comparison the boxio is so much lighter, easier to use and easy to clean and dispose of waste. Or friend we're sceptical until they used it and we're like wow!! I believe they already ordered theirs!
100% satisfied! Great product, price and performance!!

Hi Robert,

thank you so much for your amazing review! We're thrilled to hear that your first experience with BOXIO was such a success after years of using chemical toilets. It’s awesome that your friends were impressed too—and even better if they’ve already placed their orders! We truly appreciate your kind words about the product, price, and performance. If you ever have questions or need support, we're here for you.

Best regards from Rostock!
Your BOXIO Team

Good value for the price

With a busted foot I am not hobbling off to the pit toilet. My new Boxio served its purpose with minimal fuss and no odor! I used hemp from bales bought for a chicken coop but may add a bit of cedar to the mix.

Hi Catherine,

thank you for your great review and for sharing how BOXIO helped make things easier while recovering—we’re really glad it served its purpose well and kept things odor-free!

If you have any questions or need support, feel free to reach out anytime.

Best regards from Rostock!
Your BOXIO Team

It has been weeks and not arrived

Hi Peter,

we're really sorry for the delay and completely understand your frustration. Due to a system issue on our end and the Easter holidays here in Germany, your shipment was unfortunately delayed. The good news is that your package is already on its way to Australia and is currently being processed by customs.

If you’d like more detailed updates or support, feel free to reach out to our team via email—we’re happy to help!

Best regards from Rostock!
Your BOXIO Team

Great product. Sturdy, compact, easy to maintain. The order came fast to Canada which surprised me. Would recommand.

Hi Sylvie,

thank you so much for your great review! We're glad to hear that you’re happy with the sturdiness, compact design, and easy maintenance of the product—and it's awesome that the fast delivery to Canada was a nice surprise! Thanks a lot for the recommendation. If you ever need anything, just let us know.

Best regards from Rostock!
Your BOXIO Team

Love it

Used it for the first time during our camping trip last weekend. Worked like a charm! Love the facts that there is no power needed and a place for the waste water to go.

Hi Lisa,

thank you for your wonderful review! We’re so happy to hear that everything worked perfectly during your camping trip and that you appreciate the simplicity and functionality of the system. If you ever have any questions or need support, feel free to reach out to us!

Best regards from Rostock!
Your BOXIO Team

Love the product. Directions to put it together could be better.

Mirror

Fits perfect on sink lid. Great touch.

Hi Robert,

thank you so much for your awesome review! We're really happy to hear that the mirror fits perfectly on the sink lid and that you like the extra touch. If you have any questions or need anything else, just let us know!

Best regards from Rostock!
Your BOXIO Team

Storage for toilet material

Great product as usual fast shipping and fair price.

Hi Robert,

thank you for your great review! We're happy to hear that you're satisfied with the product, the fast shipping, and the fair pricing. If you have any questions or need support, feel free to reach out to us anytime.

Best regards from Rostock!
Your BOXIO Team

Fantastic Modular solution for a campervan

Just the right size to fit under our bed when down for those late-night needs. Light and easy to handle and the toilet-up is good for both storage and doing what it says, lift the toilet-up.

Hi Alan,

thank you so much for your fantastic review! We're thrilled to hear that our modular solution fits perfectly in your campervan and makes those late-night moments a bit easier. Great to know you're enjoying the lightweight design and the Toilet-Up feature as well! If you ever have questions or need anything, feel free to reach out.

Best regards from Rostock!
Your BOXIO Team

dont hold,come off easy. very expensive for so basic

Hi Peter,

thank you for your feedback. We’re sorry to hear that the product didn’t meet your expectations. That’s definitely not the experience we want you to have. Please feel free to reach out to us directly via email so we can find a suitable solution together.

Best regards from Rostock!
Your BOXIO Team

Boxio sink

Well made easy to assemble

Hi Frank,

thank you for your review and the kind words about the Boxio sink! We're glad to hear that you found it well made and easy to assemble. If you have any questions or need support, we're always here for you.

Best regards from Rostock!
Your BOXIO Team

Boxio toilet max

I received package last week. Have set it up and it looks very practical. Since it is not camping time yet I have actually not used it. Only dry run. I like that it doesn’t look like a camping toilet.
Thanks for the gummy bears. Nice touch.

Hi Gaby,

thank you so much for your great review! We're happy to hear that the setup went smoothly and that you like the look and practicality of the toilet—even on a dry run! Also glad you enjoyed the gummy bears 😊 If you have any questions once camping season starts, feel free to reach out anytime.

Best regards from Rostock!
Your BOXIO Team

Cool

Hi Joseph,

thank you very much for your great review!
If you have any further questions in the future, please do not hesitate to contact us.

Best regards from Rostock!
Your BOXIO team

Cool

Hi Joseph,

thank you very much for your great review!
If you have any further questions in the future, please do not hesitate to contact us.

Best regards from Rostock!
Your BOXIO team

I haven't received my boxio yet? What's going on??

I can't review a product when I haven't received it. I've been waiting almost 2 weeks since ordering. Please advise.

Hi Denise,

thank you for your feedback.

We are very sorry that there are problems with the delivery. Please contact our customer support by email so that we can discuss how to proceed!

Best regards from Rostock!
Your BOXIO team