Customer Reviews

Based on 1467 reviews
84%
(1239)
14%
(211)
0%
(6)
0%
(5)
0%
(6)
Loving it

Loving it..

Hi and thank you so much for the fantastic review! We're thrilled to hear you're loving your WASH PLUS. If you ever have any questions or need support, we're always happy to help!

Best regards!
Your BOXIO Team

Assembling was easier with youtube video. Good quality everything is as described if not better.

good product, so-so customer service

The sink itself is well designed, well made, and just the right (small) size to fit into my tiny van. Customer service, though, was odd. Two points: 1) I was on the road when I ordered the sink and tried to get it sent to an address other than the billing address--no way to do that. 2) When I phoned to try to address this, the phone number was not Boxio but was a private number. I emailed Boxio about this without any response.

Hi Charlotte,

Thank you very much for your detailed feedback! We are delighted that you like the sink so much in terms of size and workmanship and that it fits perfectly in your van. At the same time, we are sorry to hear that you had difficulties with the delivery address and were not satisfied with our customer service. This does not meet our standards. We take your comments very seriously and will review these issues internally so that we can improve our service.

Best regards from Rostock
Your BOXIO team

I Like It

Catchy Concept…works well in my full-size SUV Camper conversion

Thank you for your great feedback! We’re glad to hear that the concept works well for you and fits perfectly into your SUV camper conversion.

Best regards from Rostock
your BOXIO Team

Just a storage box

Just a storage box…nice but what can I say

Thank you for your feedback! We’re glad you like the box and hope it proves practical and useful for you in everyday use.

Best regards from Rostock
your BOXIO Team

Love it!

Super easy to assemble, use, and clean!

Hi Lindsay,

thank you so much for your awesome review! We're really happy to hear that you’re loving your BOXIO and found it super easy to assemble, use, and clean. That’s exactly what we aim for! If you ever have any questions, feel free to reach out.

Best regards!
Your BOXIO Team

It takes care of business

It simply takes care of business when dispersed camping in my van.

Hello and thank you for the awesome review! We're really glad to hear that your BOXIO is doing exactly what it's supposed to while you're out enjoying dispersed camping in your van.

If you ever have any questions or need anything, feel free to reach out!

Best regards!
Your BOXIO Team

Loved the convenience of having a sink

Loved the convenience of having a sink. It is lightweight and easy to transport.

Hi Joseph,

thank you so much for your great review! We're happy to hear that you loved the convenience of the sink and found it lightweight and easy to transport. If you ever have any questions or need support, feel free to reach out!

Best regards!
Your BOXIO Team

I like the concept but the smell are doing #2 was pretty bad even after covering with hemp shavings

I like the concept but the smell are doing #2 was pretty bad even after covering with hemp shavings.

Hello!

Thank you for your honest feedback. We are glad that you like the concept, but we regret that the smell does not meet your expectations. To better control the smell, please use a generous amount of the cover material and close the container carefully after each use. Please also empty the container very regularly to prevent odors!

If you have any questions, we are happy to help!

Best regards
Your BOXIO team

Our Boxio - Wash is an absolute game changer! I just used it for the first time on a camping trip

Our Boxio - Wash is an absolute game changer! I just used it for the first time on a camping trip, and it completely transformed the experience. Cleanup after cooking was a breeze, and it was perfect for washing hands, brushing teeth, and more. I debated buying one for months—now I wish I had gotten it ten camping trips ago!

Hi Karen,

thank you so much for your amazing review! We're thrilled to hear that your BOXIO Wash made such a big difference on your camping trip. It’s great to know it helped with everything from cooking cleanup to daily routines. We're glad you finally gave it a try—and even happier that you love it! If you ever have any questions, we're here for you.

Best regards!
Your BOXIO Team

love It!

Amazing customer service! Love the setup so far!

Hi Jamie,

thank you so much for your kind words and the 5-star review! We're thrilled to hear that you love the setup and had a great experience with our customer service. If you ever have any questions or need support, we're always here for you!

Best regards!
Your BOXIO Team

Love it! It’s small and easy to use

Love it!
It’s small and easy to use. Perfect for me in my van and wherever I go where there isn’t a bathroom for me for my nightly pees or poops!

Hi RS,

thank you so much for your awesome review! We're really happy to hear that BOXIO is the perfect solution for your van life and nighttime needs. Great to know it's making things easier wherever you go. If you ever have any questions, feel free to reach out!

Best regards!
Your BOXIO Team

Perfect

Exactly what I hoped it would be! Exactly.
Light. Compact. Easy to use and clean. Sink works perfectly. Absolutely love it and recommend it!!!

Hi Jeffrey,

thank you so much for your fantastic review! We're thrilled to hear that the product was exactly what you were hoping for—light, compact, easy to use, and that the sink is working perfectly. We're so happy you love it and truly appreciate the recommendation. If you ever have any questions, feel free to reach out!

Best regards!
Your BOXIO Team

Toilet is easy to use and clean, BUT........

Toilet is easy to use and clean, but the unit has top & bottom parts, held together by worthless plastic "clips". Every time we try to pick up the two-piece unit, the clips pop off, and the bottom half of the toilet falls to the ground. This sucks!

Hi Lou,

thank you for your honest review! We're really glad to hear that you're happy with how easy the toilet is to use and clean. We're sorry, though, that the clips have been causing frustration—that’s definitely not how it should be. We appreciate your feedback. If you’d like help finding a better solution or have any questions, feel free to reach out to us anytime.

Best regards!
Your BOXIO Team

Good idea,poor function

Good quality, great idea. Poor execution in a camp like functional wash up setup - as its too clumsy and messy to have to pump something each time you need water to clean your hands.

Bulb leaks and falls off. Faucet also falls off and needs to be reset or aimed.

Sorry but I went back to much cheaper but effective gallon 5 water jug after one day of trial usage in our pits.

Wasted a lot of money on something used for 10 minutes and now will be collecting dust.

Hi Donald,

thank you for sharing your honest feedback. We’re very sorry to hear that your experience with the product didn’t meet your expectations and that you encountered issues with the bulb and faucet. Your input is important to us. If you’d like to discuss this further or see if we can help with a solution, please don’t hesitate to reach out to our support team.

Best regards!
Your BOXIO Team

Good, simple design, functional- Clips suck though

Overall a really good design, simple, light, and functional. The small clips that attach the main unit to the riser/storage really don't work well and fall off very easily. I will be looking for another solution for those. If those worked well it would have been 5stars..

Hi Ryan,

thank you for your detailed feedback! We’re glad you like the simple, light, and functional design, but we’re sorry to hear about the issues with the clips. Your input is really helpful, and we’ll keep it in mind as we continue to improve our products. If you have any questions or need help finding a better solution for the clips, feel free to reach out.

Best regards!
Your BOXIO Team

Boxio Portable Sink is a Great Idea

The Boxio Portable Sink is a good, little sink for camping and independent, off-grid use. It's design is simple and it's just a great concept.

Hi Eric,

thank you so much for your awesome review! We're really happy to hear that you like the concept and simplicity of the BOXIO Portable Sink. It's great to know it's a good fit for your off-grid adventures. If you ever have any questions, feel free to reach out!

Best regards!
Your BOXIO Team

camo

hi. love the idea of a cover. how about a camo cover. it would match my seat covers in my van. also, please look at a way to attach do it does not slip off. thank you.

Hi!

Thank you for your great review and your helpful suggestions! We also appreciate the feedback about improving the fit to prevent slipping. We’ll definitely keep both in mind. If you have any other ideas or questions, feel free to reach out!

Best regards!
Your BOXIO Team

I ordered tha sink with the mirror and shower and just got a few random parts

I ordered tha sink with the mirror and shower and just got a few random parts, the sink wasn’t one of them 👎

Hi!

We're really sorry to hear about your experience and that your order arrived incomplete. That’s definitely not how it should be. Please contact our support team directly so we can sort this out and send you the correct items as quickly as possible. We're here to help!

Best regards!
Your BOXIO Team

Missing small parts required for assembly

Missing small parts required for assembly. Would never order again.

Hi Jim,

we're really sorry to hear that some parts were missing from your order - this is absolutely not the experience we want to provide you with. Please reach out to our support team so we can resolve the issue as soon as possible. We are here for you and will always find a solution to any problems!

With kind regards!
Your BOXIO team

I bought the Boxio composting toilet for the full time toilet in my bathroom. It's smaller than any other composting toilet on the market and is a better fit in my tiny 3'x5' bathroom. It doesn't take up visual space like a white one does. It's working beautifully and I'm very happy with the purchase.

This storage box is ample to store supplies. It also acts as a pedestal for the Boxio toilet. I'm very happy with this purchase.

Très bon produit!!!

Bonjour Mathieu,

merci beaucoup pour votre excellent avis! Nous sommes ravis d'apprendre que vous êtes satisfait du produit. Si vous avez des questions ou besoin d'aide, n'hésitez pas à nous contacter!

Cordialement,
L'équipe BOXIO

Always great to have extra storage!

Ended up ordering two of these just to get the toilet to the right height.

Hi Annie,

thank you for your great review! We're glad to hear the extra storage boxes helped you get the toilet to the right height—always a plus to have a bit more room for essentials too. If you ever need anything else, just let us know!

Best regards!
Your BOXIO Team

Great to have an extra canister!!

Great to have an extra canister on hand for those long road trips where we can dump.

Hi Annie,

thank you for your great review! We're glad to hear the extra canister is coming in handy for your long road trips—it’s always good to be prepared! If you have any questions or need anything else, feel free to reach out.

Best regards!
Your BOXIO Team